Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by minion178 ("we", "us", "our"), the operator of the online gaming platform accessible at minion178.cam ("the Platform" or "the Website"). It describes how we collect, use, store, share, and protect personal data relating to individuals who visit, register on, or use our Platform ("you", "your", "the Player").

minion178 is an English-language online gaming platform serving the Malaysia market. We process personal data in connection with the provision of live casino games, sports betting services, and associated account management functions for players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other regions of Malaysia.

By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions, which govern the contractual relationship between you and minion178.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial data, and device identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, deletion, or destruction.
• "Data Subject" means any natural person whose personal data is processed by minion178 — in the context of this Policy, this refers to registered players and website visitors.
• "Third Party" means any person or organisation that is not the Data Subject or minion178, including payment processors, KYC service providers, and regulatory bodies.
• "Cookies" means small text files placed on your device by a website to store information about your browsing session, preferences, and activity.
• "KYC" means Know Your Customer — the identity and age verification process conducted before a player's first withdrawal.
• "AML" means Anti-Money Laundering — the regulatory framework requiring financial service operators to detect and prevent money laundering activities.

Data We Collect

minion178 collects personal data in several categories depending on the nature of your interaction with the Platform. The following table summarises the main data categories and their purposes:

Where you choose not to provide personal data that is required for a specific purpose — such as identity documents for KYC — we may be unable to complete the associated process, such as approving a withdrawal request.

How We Collect Your Data

We collect personal data through the following channels:

Legal Basis for Processing

minion178 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the account Terms & Conditions, including account management, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate Interests: Processing for purposes that serve our legitimate business interests without overriding your rights, including fraud prevention, platform security, and service improvement.
• Consent: Where we rely on your consent for a specific processing activity — such as sending optional marketing communications — you have the right to withdraw that consent at any time by contacting us at [email protected].

How We Use Your Data

Personal data collected by minion178 is used for the following purposes:

• Creating, managing, and maintaining your player account.
• Processing deposits and withdrawal transactions in MYR and supported cryptocurrencies.
• Conducting identity and age verification (KYC) to confirm you meet the 21+ minimum age requirement and to satisfy AML obligations.
• Detecting and preventing fraud, collusion, money laundering, bonus abuse, and other prohibited activities as defined in our Terms & Conditions.
• Providing customer support and resolving account disputes or complaints.
• Personalising your gaming experience, including game recommendations based on your activity history.
• Administering promotions, bonuses, and loyalty programme benefits.
• Monitoring for responsible gambling indicators and administering player protection tools such as deposit limits and self-exclusion.
• Analysing platform usage data to improve the performance, security, and features of the Website.
• Sending transactional communications such as account verification emails, security alerts, and withdrawal confirmations.
• Sending optional promotional communications where you have provided consent — you may opt out at any time.
• Complying with legal and regulatory obligations, including responding to valid requests from law enforcement or regulatory authorities.

Data Sharing & Disclosure

minion178 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Personal data may be shared in the following limited circumstances:

Cookies & Tracking Technologies

minion178 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, detect fraudulent or abusive activity, and analyse usage patterns. The following categories of cookies may be used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session management cookies that keep you logged in and security cookies that detect unusual access patterns. These cannot be disabled without affecting core functionality.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and game filter choices to improve your experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how visitors use the Website — pages visited, session durations, navigation paths — to help us improve Platform performance and layout.
• Security Cookies: Used to detect and prevent fraudulent logins, identify compromised accounts, and flag unusual betting patterns associated with abuse or collusion.

Most web browsers accept cookies by default. You may configure your browser to block or delete cookies, though doing so may impair certain Platform functions including login persistence and account security features. Blocking strictly necessary cookies may prevent you from accessing the Platform altogether.

Data Retention

minion178 retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and Identity Data: Retained for the duration of the active account relationship and for a period of five (5) years following account closure, in accordance with AML regulatory requirements.
• Financial Transaction Records: Retained for seven (7) years from the date of the transaction, as required by financial record-keeping obligations.
• KYC Documentation: Retained for the duration of the account relationship and five (5) years post-closure. Documents are stored in encrypted form with access restricted to compliance personnel.
• Customer Support Communications: Retained for three (3) years from the date of the interaction for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Typically retained for thirteen (13) months for analytics and security purposes, after which it is anonymised or deleted.

In cases where a legal obligation, regulatory investigation, or active dispute requires extended retention, data may be held beyond the standard periods stated above until the obligation is resolved.

Data Security

minion178 implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including KYC documentation and financial records stored in our databases.
• Role-based access controls limiting internal access to personal data to authorised personnel with documented business need.
• Regular security audits and vulnerability assessments of our Platform infrastructure.
• Two-factor authentication requirements for staff accessing systems that process sensitive personal data.
• Incident response procedures designed to detect, contain, and notify affected parties of personal data breaches within required timeframes.

Whilst minion178 takes all reasonable precautions to protect your personal data, no system is completely immune to security risks. In the event of a data breach that materially affects your personal data, we will notify you in accordance with applicable legal obligations.

Your Rights as a Data Subject

As a data subject, you have the following rights in relation to the personal data minion178 holds about you. To exercise any of the rights below, submit a written request to [email protected] from your registered email address. We will acknowledge your request within 5 working days and aim to respond in full within 30 days.

• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. For account details, you may update certain information directly within your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and financial regulations.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another data controller where technically feasible.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Children & Minors

minion178 is strictly an adult platform for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the Platform.

If we become aware that an Account has been registered by a person under the age of 21, we will immediately suspend the Account, void any associated wagers or winnings, and take steps to delete the personal data of the minor, subject to any retention obligations required to investigate the underage access incident. Deposits made to such an Account will be returned to the verified depositing account.

If you believe a person under the age of 21 has registered an Account on minion178, please notify us immediately at [email protected]. We take underage gambling extremely seriously and will respond to all such reports promptly.

International Data Transfers

As an online platform serving the Malaysian market, minion178's primary server infrastructure and data processing operations are located in facilities serving the Southeast Asian region. Certain processing activities — including KYC verification and fraud detection services — may involve third-party providers operating from outside Malaysia.

Where personal data is transferred to a third party located in a jurisdiction outside Malaysia, we ensure that appropriate safeguards are in place to protect that data, including contractual data processing agreements requiring the recipient to implement data protection standards consistent with those described in this Policy.

Third-Party Links

The minion178 Platform may contain references to third-party payment providers and services. This Privacy Policy applies only to data collected and processed by minion178 directly. We are not responsible for the privacy practices of third-party services, including payment processors, e-wallet providers such as Touch 'n Go, Boost, GrabPay, or banking institutions such as Maybank, CIMB, and Public Bank.

We recommend that you review the privacy notices of any third-party services you interact with in connection with your use of our Platform, particularly when using their applications to complete payment transactions.

Policy Amendments

minion178 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. When material changes are made, the "Last Updated" date at the top of this page will be revised, and registered players will be notified via their registered email address or an on-site notification upon next login.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically. The current version is always accessible at minion178.cam/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels. All data-related inquiries will be handled by our Data Protection team.

For formal Data Subject Access Requests (DSARs) or requests to exercise any of the rights described in Section 11, please email us with the subject line "Data Subject Request" from your registered email address, including your full name and account username to facilitate verification. We will process all formal requests within 30 days of receipt.